Shipping policy
How will I know if my order has shipped?
You will receive an e-mail notification once your order has shipped. If your order includes a tracking number, it will be provided in the shipment email.
How long will it take to receive my order?
There is no way of telling how long a parcel will take to arrive at your doorstep. Within Europe, parcels can take up to 2 weeks before arriving, outside of Europe it can take even longer. That being said, if you're lucky, parcels can arrive within a week.
Near the end of each year, we see an increase in transit duration due the increase of traffic due to Christmas & Newyear.
How do you pack your orders?
We take pride in decent packaging, more precisely: we pack our records as if they were meant for ourselves. In short: we remove vinyl from the sleeves so no damages can happen during transit. Vinyl is packed using bubble wrap, after which we insert your order in a sturdy mailer. We've been using 'Four Lax' mailers for many years with great results. Over the years, various customers have applauded our way of packing on social media.